FAQ
If your questions are not answered here, please contact us at enquiries@brettgallery.com or give us a call on +44 (0) 01730 601532.
When light passes from air into glass and then back into air, the transitions cause part of it to be reflected. Anti Reflective coating alters the light transmission qualities of glass surfaces, virtually eliminating reflections and maximizing light transmission.
Conventional picture framing glass typically reflects 8% of incoming light, distracting the viewer with mirror-like reflections. With Anti Reflective glass, light reflection is as low as 0.5% thus offering 16 times less reflection and eliminating any mirror-like effects. Our Anti Reflective glass also provides 99% light transmission, making it practically invisible so all the viewer sees is pure art.
The print number given to your purchase will be the next number in the edition.
VAT invoices will be available either upon collection of the framed print from the gallery, or if the picture is delivered by the gallery then with the delivery.
The gallery will hang the picture upon delivery if pre arranged at the point of order. There is a charge for this service.
We do not normally offer a commercial picture framing service. However, in certain circumstances we are able to offer this service to clients for large format images.
Please allow up to 14 days as each picture is custom made to order.
To amend your order, please contact us enquiries@brettgallery.com and we will be happy to help you. We will endeavour to respond to all emails within 48 hours of receipt.
To cancel your order, please contact us enquiries@brettgallery.com and we will be happy to help you. We will endeavour to respond to all emails within 48 hours of receipt.
To change your delivery address, please contact us enquiries@brettgallery.com and we will be happy to help you. We will endeavour to respond to all emails within 48 hours of receipt.
You should receive an order confirmation email within 30 minutes of placing your order.
If you do not receive this email it may have been caught by your SPAM filter, or there might have been a typing mistake when you entered the email address.
If a confirmation email has not been received within 24 hours, please contact us at enquiries@brettgallery.com
Owing to the sizes of some framed images, please forward an email to enquiries@brettgallery.com requesting delivery cost if and if one is applicable.
Yes, but we may not always be possible to accommodate this.
Please refer to our T&C’s.
Yes.
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